The real opportunity is engaging people

Years of researching, testing and understanding how consumers dynamically respond to information, cues/ nudges, rewards, new technologies (PV, Internet of Things, digital offerings), help understand the opportunities to shape new services and tackle hardship in a time of rapid change.

We have led teams developing solutions as diverse as:

• apps integrated to retailer offerings, 
• the SAVE energy savings and healthy home card game and toolkit for non-energy expert home visitors and community advocates
• the rua reo how best to use your solar power education cards and support for communities embracing solar and its self-use
• at a glance energy efficiency guides for dairy farmers to kick start their energy savings
• solar PV and dairy shed energy use integration decision tree tools for farmers
• farm advisors energy efficiency and savings toolkit
• a community energy, social housing, new property development consumer at a glance guide to the circa 24 different market options that they have, with simplified pathways to help people navigate through to what's most relevant for them
• a shared guide for many electricity sector companies to harmonise key elements to their connection processes and ease the customer experience.

If you are looking for a novel, consumer or community centric tool or programme to engage people or businesses and learn about or shape better outcomes, contact us today.

We develop solutions not from theory, but applying tools to understand customers, segments and value networks; co-create solutions; and test, validate & iterate.  We understand in energy you are one part of a value network that drives the customer experience and value and help you navigate that network to deliver.